HELP & SUPPORT

How can we help you?

Search our knowledge base or browse topics below. Our team is always ready to help you get the most out of Patentify AI.

Getting Started

Patentify AI is an AI-powered patent filing platform that helps inventors, startups, and legal professionals draft, search, and file patents up to 10X faster than traditional methods. It automates drafting, claim generation, diagram creation, and prior-art search.

After signing up and completing onboarding, navigate to the dashboard and click "Draft New Patent". Our AI wizard will guide you through describing your invention, selecting the application type, and generating a complete draft with claims and background sections.

Yes! You can start a free trial without a credit card. The trial includes limited patent drafts and AI assistant queries so you can explore the platform before choosing a plan.

Patentify AI supports Utility Patents, Design Patents, Provisional Applications, and PCT International Applications. You can select the application type during the drafting wizard.

Yes. You can create multiple workspaces and invite collaborators. Each workspace has its own set of patents and can be accessed by team members with specific roles.

Patent Drafting

Once you describe your invention, our AI analyzes your input and automatically generates a structured patent document including the Abstract, Background, Summary, Detailed Description, and Claims. You can review and edit every section.

Absolutely. All AI-generated content is fully editable. You can refine the claims, adjust descriptions, add or remove sections, and collaborate with your attorney directly on the platform.

The AI Claims Generator crafts independent and dependent patent claims tailored to your invention. Strong, well-structured claims are crucial to a patent's scope and enforceability — our AI optimizes for both.

Yes! The built-in AI Diagram Builder lets you create professional flowcharts, block diagrams, and technical drawings. Diagrams are saved alongside your patent document and can be exported.

Go to your patent draft, click "Export", and select from available formats including PDF (USPTO-ready), DOCX, or HTML. Documents are formatted to meet USPTO filing standards.

Billing & Plans

We offer Starter, Professional, and Enterprise plans billed monthly or annually. Annual plans save up to 20%. Visit our Pricing page for the latest plan details and feature comparisons.

Yes. You can upgrade or downgrade your plan at any time from the Billing section of your dashboard. Plan changes take effect immediately and are prorated.

We accept all major credit and debit cards (Visa, Mastercard, Amex), UPI, and bank transfers for Enterprise plans. Payments are processed securely via Razorpay / Stripe.

You can cancel anytime from Settings → Billing. Your access continues until the end of the current billing period. We don't offer partial refunds but won't charge you again after cancellation.

Account & Security

All data is encrypted at rest (AES-256) and in transit (TLS 1.3). We follow SOC 2-aligned security practices. Your invention disclosures are never used to train AI models without your explicit consent.

Yes. You can enable Two-Factor Authentication (2FA) from Settings → Security. We support authenticator apps (TOTP) for enhanced account protection.

You can request account deletion from Settings → Account. Your data is permanently deleted within 30 days of the request in accordance with our Privacy Policy.

Click "Forgot Password" on the login page. Enter your email and we'll send a secure reset link valid for 24 hours.

Filing & Submission

Currently, Patentify AI generates USPTO-ready documents. For direct e-filing integration with USPTO EFS-Web or Patent Center, please contact our Enterprise team for a custom integration plan.

Exported documents are available in PDF (USPTO-compliant formatting), DOCX (for attorney review), and HTML. Diagrams export as PNG or SVG.

Yes. Patentify AI supports drafting PCT applications. The platform provides jurisdiction-specific guidance and formatting for international filings. Direct e-filing support is on the roadmap.

✦ Still Need Help?

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Can't find what you're looking for? Reach out to us directly through any of these channels.

Email Support

support@patentify.ai

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Phone Support

+91 98765 43210

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Community Forum

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